From a promise to proof
The promiseSafe food, and being able to show it. Made to customers, the public and the regulator.
The board and ownersSet the risk appetite, resource the programme, and ask for evidence.
The policySays what the business commits to, in its own words.
Ten commitmentsThe shape of what must be true, from temperature control to a living programme.
ProceduresHow each commitment is done here, at a depth that fits the business's risk.
People and rolesWho does it, who decides, and who checks.
RecordsWhat was done, when, and what happened when it went wrong.
Independent assuranceAudits and , at arm's length.