Step 1 of 4
Keep the matrix on hand
What happens
Anyone asked can reach the current quickly, during service.
Good looks like
It describes today's menu, including specials and substitutions, and covers drinks as well as food.
How it goes wrong
The only copy is locked in the office on a Saturday night.
Who
Technical
Staff at display and service know the , or how to get the information rapidly. Information on site and online stays current.
§5.2, §9