Food Safety Atlas

Answering a customer

Technical reference

The risk here is communication. An honest answer of contains, or can't confirm protects the customer better than a confident guess.

Parameters

Source of the answerThe current , confirmed for today's item
Staff knowledgeKnow the menu and practices, or how to find out
What to avoidAnswers from memory; free of; safe for you
ReachFood and drink, on site and online

Records that prove it

  • Current matrix issue
  • Procedure for orders from allergic customers
  • Staff training: who, what, when

The eight Codex allergen groups

Your own food law may list more, such as sesame.

CCP or prerequisite?

That depends on the for your process. The number, if it has one, belongs to your plan.