The phone call the next morning
A customer rings the bar the morning after dinner. The person who answers has never taken a call like this.
| Complaint | 2 of 4 at a table vomiting overnight |
| Shared dish | Chicken salad, last night |
| Batch still in stock | Yes, on today's menu |
| Cook and chill records | Within limit |
| Other complaints | None so far |
Sample data for illustration.
What should happen now?Choose an answer to see what good and bad look like, and what to do.
Illustration only, not advice for your business. Your plan, law and adviser come first.