Food Safety Atlas

Receiving a delivery

Technical reference

Receiving checks the supplier's cold chain at the point where responsibility changes hands. A reading on the sample stands for the load, so where you read matters as much as the reading. sets the Australian and the transporter's demonstration. sets the checks and leaves limits to the business.

Food warms much more slowly than air, so a truck's air can look bad while the food is fine, and the reverse. Cartons on a pallet insulate each other. That's why you read the carton likely to be warmest, and treat a logger as supporting evidence rather than proof.

A few degrees changes the shelf life you can count on. FDA's cumulative guidance allows up to 7 days between −0.4 °C and 5 °C, but only 1 day at 6 to 10 °C (FDA Table A-2). A warm delivery uses up time your own storage plan assumes is still there.

The is not absolute everywhere. recognises that some food can be safe above 5 °C, for example raw carcasses at 7 °C under Australian Standard 4696-2007, or freshly prepared food on a short trip. The transporter has to show that it's safe. Saying so isn't enough.

Parameters

Chilled limit, Australia5 °C or below, unless the transporter demonstrates it is safe
Hot limit, Australia60 °C or above, unless the transporter demonstrates it is safe
Frozen, AustraliaFrozen on acceptance. doesn't count, and the Code gives no figure
Codex at receiptInspect packaging, dates, and temperature against the
InstrumentClean, probe. Infrared is a screen only
Records in Australia: each delivery, kept 3 months, or demonstrate compliance on request

Records that prove it

  • Each potentially hazardous delivery: date, supplier, food, reading, result
  • Dockets or invoices, with rejections marked
  • Lot codes for key items
  • Rejections and held food, with what happened next
  • Supplier follow-up, and any incident report
  • Probe calibration record

Reference temperatures

FrozenChilled storeCool through this range quicklyHot holdReheat−18 °C or colder4 °C or colder10 °C60 °C or hotter75 °C at the centre-20-100102030405060708090Temperature, °C

Values from , a code for mass catering. Your own law or plan may set different ones.

The 2-hour / 4-hour rule

Back under control, or useUse it nowDiscard0 h2 h4 h

Total time out of temperature control. Check whether your food law or plan uses this rule, and when its clock starts.

Maximum cumulative exposure

Bacillus cereus4 to 6 °C5 days7 to 15 °C1 day16 to 21 °C6 hoursAbove 21 °C3 hours
Clostridium perfringens10 to 12 °C21 days13 to 14 °C1 day15 to 21 °C6 hours*Above 21 °C2 hours
Listeria monocytogenes−0.4 to 5 °C7 days6 to 10 °C1 day11 to 21 °C7 hours22 to 30 °C3 hoursAbove 30 °C1 hour
Salmonella species5.2 to 10 °C2 days11 to 21 °C5 hoursAbove 21 °C2 hours
Staphylococcus aureus7 to 10 °C14 days11 to 21 °C12 hours*Above 21 °C3 hours

FDA guidance written for fish and fishery products, shown here as a worked example of how combine. * See the source's footnotes. Source: , Table A-2.

CCP or prerequisite?

That depends on the for your process. The number, if it has one, belongs to your plan.

Law and practice

ControlAustraliaNew ZealandSingaporeMalaysiaIn practice
Receiving chilled and frozen food5 °C or colder, or 60 °C or hotter, unless the transporter shows otherwise. Frozen means not , with no figure (3.2.2 cl 5).5 °C or colder, above 60 °C, or the supplier's temperature (notice; template plan).In transit: chilled 4 °C or below (core 7 °C), frozen −18 °C or below (core −12 °C), put away promptly (SFA guideline).Carrying: −1 to 10 °C chilled, −18 °C frozen (reg 56).Chilled: 5 °C is the usual . Certified hotel plans often use a 4 or 5 °C target with an 8 °C critical limit, then a short put-away. Frozen: 'frozen solid, no sign of thawing' is the usual test, with −15 or −12 °C as a figure in some plans. Put-away: 15 to 30 minutes.

Law as read in the authority library between 14 October and 4 November 2026. In practice: food safety programmes read across hotels, clubs, venues, healthcare, manufacturing and airline catering, with no business named. A common practice isn't proof that a is safe or lawful where you are.