Step 1 of 8
Decide what owes a sample
What happens
Write down which occasions and items owe a sample, based on risk, customer contract and local rules.
Good looks like
Each day's plan shows which functions and menu items need a sample before service starts.
How it goes wrong
Samples are taken when someone remembers, so the one function with a complaint has none.
Who
Technical
's catering code asks for this "where appropriate for safety". Large events, vulnerable consumers and off-site service are common triggers, and a contract or local rule can make it compulsory. Check what applies to you.
§7.11.3